Privacy Policy

Effective Date: 4 June 2026
PTTC PERFECT TRANSLATION TEAM (CAMBODIA) CO.,LTD. is committed to protecting the privacy and confidentiality of our clients, website visitors, and linguists. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our translation services, or interact with us.
Please read this policy carefully. By using our services or website, you consent to the practices described herein.
1. Information We Collect
We collect information that identifies, relates to, or could reasonably be linked to an individual or business entity ("Personal Data").
A. Information Provided Directly by You
•    Contact Information: Name, email address, phone number, mailing address, and corporate details.
•    Source Documents & Content: Text, files, audio/video recordings, and certificates that you submit to us for translation, localization, or editing. Note: These documents may contain sensitive personal or corporate data.
•    Payment Details: Billing addresses and financial transaction information (processed securely through our third-party payment gateways; we do not store full credit card details on our servers).
B. Information Collected Automatically
When you visit our website, we may automatically collect certain technical data:
•    IP address, browser type, operating system, and device information.
•    Usage data (e.g., pages viewed, time spent on the site, and referral links) collected via cookies and tracking technologies.
2. How We Use Your Information
We use the collected data for the following professional and operational purposes:
•    To Provide Translation Services: To evaluate, quote, manage, and deliver your translation and localization projects.
•    Communication: To send project updates, invoices, quotes, and respond to inquiries.
•    Payment Processing: To process transactions securely.
•    Quality Control & Compliance: To maintain internal records, comply with legal obligations, and adhere to industry certification standards (e.g., ISO translation standards, if applicable).
•    Marketing (Optional): To send newsletters or promotional offers about our services, which you can opt out of at any time.
3. Data Confidentiality and Source Documents
As a professional translation provider, we treat all source materials and translated documents with the highest degree of confidentiality.
•    Linguist NDAs: All internal staff and external freelance translators, editors, and proofreaders are bound by strict, legally binding Non-Disclosure Agreements (NDAs).
•    Access Control: Access to your source documents is strictly limited to the project managers and linguists directly assigned to your project.
•    No AI Training: We do not use your proprietary or personal source documents to train public machine learning models or AI tools without your explicit consent.
4. How We Share Your Information
We do not sell, rent, or trade your personal data to third parties. We only share information in the following limited circumstances:
•    Service Providers: With trusted external linguists or specialized technical subcontractors who need access to the data solely to perform translation tasks under strict confidentiality.
•    Payment Processors: With secure third-party financial institutions to process your payments.
•    Legal Obligations: When required by law, subpoena, or government regulatory authorities to comply with legal processes.
5. Data Security and Storage
We implement robust technical and organizational measures to safeguard your data against unauthorized access, loss, alteration, or disclosure:
•    Secure, encrypted file transfer protocols for transmitting documents.
•    Restricted access controls on internal networks and cloud storage platforms.
•    Data Retention: We retain source documents and finished translations for 3 months after project completion to facilitate client requests for edits or lost files, after which they are securely archived or permanently deleted upon request. Contact information is retained as long as necessary for business.
6. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your confidential documents, please contact us at:
•    Company Name: [PTTC PERFECT TRANSLATION TEAM (CAMBODIA) CO.,LTD.]
•    Email Address: [perfect_translation@yahoo.com]
•    Physical Address: [#40B, Street 662, Sangkat Boeng Salang, Khan Tuol Kork, Phnom Penh, Cambodia]
•    Phone Number: [076 8888 123/012 97 44 11/086 888 123]